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EventPro Software Installation Guide

1.In the Citrix StoreFront page, click the EventPro icon.

The loading spinner icon indicates that it is working, and you do not need to click the icon again.


2.The EventPro Starting dialog should appear.  Continue to wait, and do not click the EventPro icon again.


3.The EventPro Starting dialog will disappear, and the EventPro splash screen will appear, indicating that EventPro is starting up.  

It may take a few moments for the EventPro splash screen to appear, and it may open behind the Citrix window, so you may need to move or minimize the Citrix window to see EventPro starting up.  Do not click the program icon a second time once EventPro is already loading up; give the loading screen a few moments to appear.


4.If there is more than one database to choose from, select the relevant database from the drop-down list and click Log On.  

If you only have one database, you will not have to perform this step.


5.The EventPro application will load for a few more moments, and then appear.

a.If you are using the installed Citrix Workspace, the EventPro application will appear in its own window that is separate from the browser in which you launched Citrix StoreFront.


b.If you are using the "Light Version" of Citrix Receiver (i.e. bypassing Citrix installation), the EventPro application will open in a new tab within the same browser.

You can move the EventPro window around and even open multiple EventPro windows within the browser window's confines.


Click the menu icon at the top center of the browser window to access options for Full Screen, Clipboard, and more.


© EventPro Software