Feedback on: EventPro User Manual - Service SettingsCH1_Step1_Service_SettingsChapter 1: Setting Up EventPro > Step 1: System Settings > Service Settings /Dear EventPro Documentation Department,
Service Settings
You may need to adjust the Service Settings if you use EPWeb or VenueCheck™ (available in the U.K. only). This transfer service runs on your server and transfers copied data between EventPro and EPWeb or EventPro and VenueCheck™ on specified intervals. You only need to adjust these settings if you are using the service and you only need to use the service if you are not using a live database connection.
You could potentially run the service for both EPWeb and VenueCheck™, subject to availability.
Before you can use these settings, you must first install the service and ensure that it is running. The EventPro Service is included with the rest of the product. On your server you will find an EPService.exe - you need to register this service and start it. To help with this process, we also included in the installation a Setup EventPro Service.exe. This is an installation wizard that will help you install this product. Note that there is also a Remove EventPro Service.exe that will stop the service and unregister it.
Each time you edit the Service Settings you will have to stop and start the service.
The EPWebModule is an optional module in EventPro. If you have not purchased this module, you will not see the related tabs and screens. If you are interested in previewing or purchasing the EPWeb Module, please contact your nearest Sales Department.
Select EPWeb Data Transfer from the Service Type drop-down list.
2.
Check the Enabled box to enable the service.
3.
Select the EPWeb Database that will be copied and transferred to EventPro by clicking the ellipsis to the right of the field. In the Open Database window, find the database and click Open. Note that the EPWeb database will not exist until the first time you run the transfer. Therefore, when first selecting this database, it probably will not exist yet. You will need to select where you want this database to be created.
4.
In the Upload Every field, enter the number of hours indicating how often you want EventPro data uploaded to EPWeb and EPWeb Requests downloaded to EventPro.
5.
In the Remove Events More Than field, enter the number of days after which events will be removed.
6.
Check the Retrieve Request box if you want EPWeb Requests sent into EventPro (which can be reviewed by clicking File | Web Requests in EventPro).
7.
Choose the Copy Type: FTP or File Copy.
a.
If you choose FTP, enter the Host Name, User Name and Password below. Check the box if you want to Use Passive Connection. In the Remote Dir field, enter the folder in which you want to place the EPWeb Data on the FTP Server.
b.
If you choose File Copy, you do not have to fill out any other fields.
8.
The un-editable fields at the bottom will be automatically filled when the service runs, indicating the Last Attempt, Last Success, Last Status and any Errors.
Select VenueCheck Data Transfer from the Service Type drop-down list.
2.
Check the Enabled box to enable the service.
3.
In the Upload Every field, enter the number of hours indicating how often you want EventPro data uploaded to VenueCheck™.
4.
When you sign up with VenueCheck™, you will receive the information you need to put in the XML Upload URL, User Name and Password fields.
5.
The un-editable fields at the bottom will be automatically filled when the service runs, indicating the Last Attempt, Last Success, Last Status and any Errors.
