This chapter will cover three different elements of communications

Part A: Communications describes how to create, record and send general communications.   A communication may be as simple as recording a short note - e.g. "Called Jim from XYZ Corp.  Left message regarding pricing." - or it may be a complex mail merge to multiple recipients that involves letter templates, attachments and labels.  Part A will explain the basic process of communications in EventPro.

Part B: Letters explains how to create the letter templates that you may use in some communications.  Using EventPro's Word Processor, you can create letter templates that you may use in your communications, particularly the communications that you will send to many different recipients.  Examples include invitations, invoice reminders, payment notices, confirmation sheets, booking confirmations, thank-you notes, lease agreements and standard contracts.  You will learn how to enter merge fields into the document, which is an important part of creating an efficient and successful mail merge. The merge fields in the template document will pull in the relevant information for each client, such as company name, contact name, event, dates and other details, allowing you to send out personalized mass mailings quickly and easily.

Part C: Labels explains how to create the label templates you can use to quickly print labels for mass mailings.  Instead of typing out the information in each label, the merge fields in the template will pull in the relevant information - name, address, city, postal code, etc. -  for each recipient.