
| 1. | Enter a User Code for the new user. The user code is an abbreviation used to notify other staff members when a new booking is made, who made it and who is responsible for customers, actions and other aspects of the event management process. Many facilities choose the user’s initials, for example. |
| 2. | In the remaining fields, enter contact information for the new user, including names, address, phone, etc. |
| 3. | Close Report Dialogs after Printing: Check this box if you want the Report Dialogs to close after printing. |
| 4. | Prompt for “Add Another”: Check this box if you want the “Add Another” prompt to pop up every time you enter a new record. |
| 5. | Show on Action Calendar: Check this box if you want the User to show on the Action Calendar. If you have a large number of Users, not all of whom will have Actions assigned to them, you may want to uncheck this box so that certain User Codes do not appear in the “Assigned To” drop-down list of the Actions screen. |
| 6. | Action/Message/Web Request Check Interval: Enter the frequency with which you want EventPro to notify the user of any actions, messages and web requests. |
| a. | Note that the more frequently you ask EventPro to check for actions and messages, the more you will tie up system resources and distract the user with alerts. We recommend intervals of between 10 to 60 minutes for Messages, and 2 to 4 hours for Actions. To deactivate any of these checks, set the value to 0 (zero). |
| b. | If you choose to use your email program for messages (rather than EventPro's internal messaging system), you do not have to set EventPro's message check interval. For more information about messaging, see Chapter 13: Messaging. |
| 7. | Disabled: Use this checkbox if you want to disable a user, but still retain that user’s information. For example, if an employee associated with a number of events leaves the company, it is better to check the Disabled box of that user, rather than delete the employee from the user list. That way, if you go back to review past events, the former employee’s name will still be retained in the records. Users that have been disabled will be highlighted red in the Setup Users screen. |
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